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New management portal interface for participants For the participant: Is it hard to find out how to do what you need to do? The entire portal available to participants has been redesigned to improve the user experience and facilitate access to the various actions (documentation, appointment management, access to the video-appointment, contact with the professional, etc.). Data on cancellations and resolution status on dashboards To the administrator: Do you need to know the reason for cancellation of appointments? And how have the appointments been resolved according to the statuses you have defined? The dashboard incorporates new graphs of reasons for…
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On-the-spot video calls to complete transactions For the participant: Problems in completing a self-management? For the professional: Is there any “stuck” management and the participant does not complete it correctly? Now it is possible to make a video call with the professional to solve any doubts that may have arisen and to be able to complete it. Batch deletion of entities, users or procedures For the administrator: Too much time to delete configured items in OVAC? It is now possible to mark several entities, users or procedures and delete them all in a single action. Visibility of the file upload…
